Privacy Policy
At FreshGo, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.
Information We Collect
When you use our website, we may collect the following information:
- Personal details such as name, email address, phone number, and shipping address
- Payment information (processed securely through third-party payment providers; we do not store full payment card details)
- Order history and purchase behavior
- Device and browser information, including IP address and cookies
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Provide customer support and respond to inquiries
- Send order updates, shipping notifications, and service emails
- Improve our website, products, and user experience
- Prevent fraud and ensure secure transactions
- Comply with legal obligations
Sharing Your Information
We do not sell your personal information.
We may share your data only with trusted third parties to operate our business, including:
- Payment processors
- Shipping and logistics providers
- Email and marketing service providers
- Website hosting and analytics tools
These partners are required to handle your information securely and only for service-related purposes.
Cookies
FreshGo uses cookies to enhance your browsing experience. Cookies help us:
- Remember your preferences
- Analyze website traffic and performance
- Improve site functionality
You can disable cookies in your browser settings, but some features of the site may not function properly.
Data Security
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure.
However, no online transmission or storage system is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location (including the United States and Japan), you may have rights to:
- Access the personal data we hold about you
- Request corrections or updates
- Request deletion of your data (where legally applicable)
- Opt out of marketing communications
Third-Party Services
Our website may contain links or integrations with third-party services. We are not responsible for the privacy practices of these external websites.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy, please contact us: