Overview

This website is operated by FreshGo. Throughout the site, the terms “we”, “us” and “our” refer to FreshGo. By visiting our website and/or purchasing from us, you agree to be bound by the following Terms & Conditions.

Please read these terms carefully before using our website.

Eligibility

By using this site, you confirm that you are at least the age of majority in your country or region, or you have given consent for any minor dependents to use this site under your supervision.

Products & Orders

• All products are subject to availability.
• We reserve the right to limit or cancel quantities purchased per person, per household, or per order.
• We may refuse or cancel any order at our discretion.

We strive to display product colors and details as accurately as possible, but we cannot guarantee that your device display will be completely accurate.

Pricing & Payment

• All prices are listed in the applicable currency shown on the website.
• We reserve the right to change prices at any time without prior notice.
• Payment must be completed before order processing begins.

We use secure third-party payment processors and do not store full payment card details.

Shipping

FreshGo offers free shipping for all orders to the United States and Japan. Delivery times are estimates only and may vary due to customs, logistics, or other external factors.

For more details, please refer to our Shipping Policy.

Returns & Refunds

Due to the hygienic nature of contact lenses, returns are only accepted for unopened, unused products in original packaging and within the allowed return period.

Opened or used contact lenses cannot be returned for safety reasons.

For full details, please refer to our Return & Refund Policy.

User Responsibilities

You agree not to use our website or products for any illegal or unauthorized purpose. You must not transmit any harmful code, viruses, or attempt to disrupt the website’s functionality.

Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of FreshGo and may not be copied, reproduced, or used without permission.

Limitation of Liability

FreshGo is not responsible for any indirect, incidental, or consequential damages resulting from the use of our website or products, to the maximum extent permitted by law.

Third-Party Services

We may use third-party services for payment processing, shipping, analytics, or marketing. We are not responsible for the actions or policies of these third parties.

Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on this page.

Contact Information

If you have any questions about these Terms & Conditions, please contact us:

Email: hello@freshgoshop.com